Refund Policy

Last updated: October 13, 2026

1. All sales are final

Getting Quiet sells digital products: cookbooks, guides and other downloads. You get access as soon as your payment goes through, and a download can’t be handed back. For that reason we don’t offer refunds, returns, exchanges or credits once an order is placed. That includes when you:

• change your mind;
• haven’t opened or used the product;
• already own it in another format, such as the paperback;
• expected something different from what the product page describes.

2. When we will make it right

Final sale doesn’t mean you’re on your own. We will fix the problem, or refund you if we can’t, when:

• You were charged twice for the same order. We refund the duplicate.
• You can’t get to what you bought. We will restore your access or send the file another way. If we can’t get it working within 7 business days, we refund the order.
• You received the wrong product, or the file is damaged or incomplete. We replace it, or refund the order if we can’t.
• You didn’t make the purchase. Tell us and your card issuer right away.

3. Before you buy

Each product page describes what is included and how it is delivered. Please read it, and ask us anything it doesn’t answer before you check out.

4. How to get help with an order

Write to support@gettingquiet.com within 14 days of your purchase. Include the email address you used at checkout, the date of the order, and what happened. We usually reply within two business days.

5. Payment disputes

Please write to us before you dispute a charge with your bank or card company. We can usually solve the problem faster. If a charge is disputed after the product has been delivered, we may send the payment processor proof of the purchase and delivery, and we may pause library access while the dispute is reviewed.

6. Paperbacks and other retailers

If you bought a Getting Quiet title from Amazon or another retailer, that retailer took your payment and its return policy applies. We can’t refund purchases made somewhere else.

7. Your legal rights

Nothing in this policy takes away rights you have under consumer protection laws that can’t be waived. If you are in the European Union or the United Kingdom, digital content normally comes with a 14-day right to cancel. By completing your purchase, you ask us to deliver right away and you acknowledge that this right ends once delivery begins.

8. Changes and contact

We may update this policy. The date at the top shows the latest version, and the version in place when you bought is the one that applies to your order. This policy is part of our Terms & Conditions. Questions? Write to support@gettingquiet.com.